Documenting an Effective Quality Management System (ISO 9001/QMS)
This course is designed to instruct companies how to document “value-added” policies and procedures for the quality management system. Each element and clause of the standard is reviewed from an implementation and process improvement perspective. Relationships between elements of the standard are analyzed and the documentation structure and hierarchy of a quality management system is also defined. A common documentation format is analyzed and the importance of readability and clarity is discussed. The student will also learn how to implement the documentation and to understand the basics of document and data control.
Highlights of the course include
- Introduction to ISO 9001 and Overview
- Elements of the Standard
- Process Improvement Elements and Clauses
- Documentation Hierarchy and Structure (Level I, II and III)
- Standard documentation format
- Documentation strategy
- Comparison of current documents to the requirements of the standard
- Readability and clarity
- Implementation and Delegation of a QMS
- Discussion of Element 4.5 “Document Control”
Who Should Attend
- Executive Management Managers
- Quality Assurance Personnel
- Internal Quality Auditors
Outcome
- How to create a documented quality management system that can be easily implemented and maintained.
- How to utilize the standard as a continuous improvement and cost reduction tool.
- How to write value added procedures and documents.
- How to implement the procedures and get employee cooperation and feedback.
Course Length
- Eight hours (one-day)