Defining the Key Parameters of a Quality Management System
“A Practical Approach to ISO 9001” This is a two-day structured seminar and workshop. The CEO and staff are introduced to the ISO 9001 series of standards. Each of the requirements is described. An interpretation for each is presented. The intent and rationale of each topic are reviewed. Best practices examples for each requirement is illustrated. The participants have then posed questions concerning their proposed system. The answers to the over 200 questions addressing the 20 elements of ISO 9001 standard become the unique defining characteristics of the firms Quality Management System. Each of the decisions is reviewed and possibly challenged by the facilitator who has assessed over 250 other firms Quality Management Systems.
Highlights of the session include
- The importance of the CEO’s involvement
- Using ISO 9001 as a tool to support business process improvement
- Background and costs of a QMS
- Process improvement elements and clauses
- Implementation and delegation of a QMS
- Improving profits through ISO 9001
Outcome
- A strategy for implementing ISO 9001 in your company as a cost-reduction tool
- An understanding of the standard’s requirements
- Organizing resources and delegating responsibilities for the program
- How to budget program costs and maximize your return on investment
- Keys to gaining cooperation from your employees
Who Should Attend
- Executive Management
- CEO
Course Length
- Two-days Note: Since the key management personnel will be attending the session it is suggested that it be looked at as a retreat and held off-site where interruptions will be held to a minimum (weekends are often scheduled for this session).